Infor

The Process & Tooling Manager will partner with Corporate Operations senior leadership to establish and improve best practices for program management tooling and reporting across Infor’s corporate priorities. 

Key Responsibilities:

• Listen to stakeholder requirements to develop and create a Corporate Operations process and tooling roadmap that ensures alignment with the vision of Corporate Operations and Infor objectives. 
• Incorporate lessons learned to identify improvement opportunities and to refine process efficiencies for scalability and repeatability across the Corporate Operations team.
• Act as business owner for the project/program management tool (ClickUp).
• Conduct training sessions and create user guides to enhance team competency and ensure consistent adoption. 
• Identify trends, issues, and areas for improvement through data analysis.
• Prepare progress reports, portfolio, and roadmap updates for senior leadership review and challenge.
• Analyze dashboard data to provide insights and recommendations.

Basic Qualifications:

• Experience with ClickUp, SharePoint, Power BI, and other tools.
• Experience with data visualization.
• Experience as a program manager.
• Experience building cross-functional teams.

Preferred Skills:

• Degree in business management, program management, or a related field.
• Experience working with analytics and  reporting including dashboard creation.