Infor

The Senior Business Analyst will work closely with cross-functional stakeholders to understand business needs, identify process inefficiencies, and recommend improvements aligned with Infor Financials & Supply Management (FSM) best practices. The role involves translating complex manufacturing, finance, procurement, and supply chain requirements into detailed functional specifications, process flows, and user stories for successful FSM solution delivery. This position requires exceptional communication, stakeholder management, and analytical skills, along with deep expertise in manufacturing processes, ERP systems, and the integration of FSM within a manufacturing enterprise environment.

Key Responsibilities:

1. Requirements Elicitation: Facilitate requirements elicitation sessions with stakeholders to gather business requirements and translate them into functional specifications and user stories.

2. Requirements Analysis: Analyse business requirements to identify process improvements and make recommendations for solution design.

3. Requirements Documentation: Document business and functional requirements in a clear and concise manner, using tools such as use cases, user stories, and process flows.

4. Requirements Management: Manage the requirements backlog, ensuring that all requirements are prioritized, tracked, and updated throughout the project lifecycle.

5. Stakeholder Management: Build strong relationships with stakeholders to understand their business needs and ensure that their requirements are accurately captured and delivered.

6.User Story Creation: Write clear, concise, and testable user stories in Gherkin format that can be used to guide the development of software solutions.

7.Requirements Workshops: Facilitate requirements workshops with stakeholders to ensure that all requirements are well understood and accurately captured.

8.Solution Design: Collaborate with solution architects and technical teams to ensure that the solution design meets business requirements.

9.Testing: Support the testing team by providing detailed functional and business requirements, ensuring that all requirements are adequately tested before deployment.

10.Business Process Reengineering: Identify opportunities for process improvements and lead the reengineering of business processes to streamline operations and improve efficiency.

11. Enterprise Automation skills required

12. Business Process Management(BPM) knowledge required

13. Strong familiarity with Gen AI Tools/Skillset essential

Basic Qualifications

Bachelor’s degree in business, Finance, Supply Chain, or Information Systems (Master’s preferred).

8+ years of business analysis experience, including 3+ years with Infor FSM.

Industry experience in healthcare, manufacturing, public sector, or financial services is an advantage.

Proven ability to work in global, cross-functional ERP project teams.

Strong knowledge of ERP Manufacturing processes and systems.

Experience writing user stories and requirements documentation in Gherkin format.

Excellent verbal and written communication skills, including the ability to facilitate requirements workshops and presentations.