Product Support Analyst - - 17611

基本信息

国家

インド

州

カルナータカ

城市

バンガロール

职位编号

45446

部门

Customer Support

描述和要求

Basic Qualifications:

Strong command of the English language to effectively articulate complex ideas in simple terms to customers.
Exceptional interpersonal and customer service/orientation skills.
Experience range: 2-4 years’ work experience and knowledge of PC’s, networks and hardware troubleshooting.
Exceptional interpersonal and customer service/orientation skills.
Working knowledge of current Windows and Linux operating systems and their associated tools and file structures.
Proficiency in basic Microsoft applications (Word, PowerPoint, Excel)
Industry knowledge: Understanding of fast food and/or POS restaurant operations and systems.
Advanced problem solving and analytic skills
Able to both multi-task and manage priorities effectively.

Preferred Qualifications:

with Point of Sale, restaurant, or fast-food work environments and terminology.
Working knowledge of computer system networking topologies, troubleshooting and tools, including TCP/IP, O/S command line utilities, DHCP vs fixed IP addresses, and subnet masks.

关于Infor

Infor是面向特定行业市场的企业提供商业云软件产品的全球领导者。Infor在云中构建完整的行业套件，并有效地部署将用户体验放在首位的技术，利用数据科学，并轻松集成到现有系统中。全球超过60,000家组织依靠Infor来帮助克服市场中断并实现全业务范围的数字化转型。

更多信息请访问www.infor.com

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

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