Algemene informatie

Land
Verenigd Koninkrijk
Stad
remote
Vacature ID:
45379
Afdeling
Infor Consulting Services
Experience Level
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Remote

Beschrijving & Vereisten

The End User Training Specialist is integral to our Change Readiness and End User Training services, responsible for driving the adoption of new processes and technology within our client organizations as part of their CloudSuite/ERP transformation programs. The role requires working closely with stakeholders from senior leadership to end users, ensuring smooth adoption, minimal business disruption, and maximized benefits from transformation initiatives.

Key responsibilities

  • Develop and execute the EMEA EUT strategy, including methodologies, tools, and materials.
  • Deliver tailored EUT programs aligned with customer transformation objectives.
  • Design, develop, deliver, and evaluate training programs to ensure effective user adoption.
  • Mentor Change Readiness  Services resources, fostering an engaging team environment.
  • Manage training budget, resources, and logistics to optimize program efficiency.
  • Collaborate with customer project teams and internal stakeholders to ensure seamless program execution.
  • Assess and continuously improve training effectiveness.

The experience we're looking for

  • Proven ability to lead change and end-user training initiatives.
  • Background in change management, particularly in technology-driven organizational change.
  • Strong communication skills, comfortable interacting with all levels, including senior leadership.
  • Familiarity with large, complex ERP and change programs.

Preferred skills and qualifications

  • Certification in training and development.
  • Experience with e-learning authoring tools and technologies such as Digital Adoption Platforms.
  • Knowledge of competency-based training and performance management.
  • Working knowledge of project management principles.


About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.

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