Infor

The IT Support Specialist will be responsible for assisting corporate employees with “client side” technology including PC maintenance, peripheral support, mobile phone support, audio/visual tools, troubleshooting, and management of software and company assets.

A Day in The Life Typically Includes:

• Maintaining and troubleshooting company PCs and laptops
• Performing installations, configurations, and upgrading tasks
• Researching and evaluating hardware and software
• Making recommendations for improving performance
• Assisting corporate employees with audio/visual issues and video conferencing solutions
• Managing mobile devices and inventory

Basic Qualifications:

• Experience with Microsoft Office Suite including Microsoft Teams, MacOS, and WindowsOS
• Previous experience providing PC support
• Previous inventory management experience
• Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future

Preferred Qualifications:

• Associate’s degree in computer science or information technology
• Previous experience with mobile device management
• Previous experience with audio/visual support
• IT-related certifications