Infor

We are seeking a Contact Data Analyst Principal within Sales Operations team, responsible for analyzing and improving the health and coverage of contact-level data across all customer and prospect accounts. They will play a crucial role in ensuring the accuracy, completeness, and strategic use of contact data. This position involves deep analysis of contact data across various go-to-market (GTM) segments, industries, and regions, helping to drive insights that improve data health and coverage.

The analyst will be responsible for developing dashboards and reports that highlight data gaps, underrepresented job titles, and enrichment priorities. They will collaborate closely with the Reporting Team, to stay aligned and provide actionable insights that guide enrichment efforts. Additionally, they will identify data hygiene issues and recommend cleanup processes to maintain high-quality contact data.

Key Responsibilities:

• Perform in-depth analysis of contact data across various GTM segments, industries, and regions.
• Develop dashboards and reports showing data health, gaps, and coverage.
• Highlight underrepresented job titles and recommend enrichment priorities.
• Collaborate with the Account Data Analyst to align reporting.
• Provide insights to prioritize and guide enrichment efforts.
• Provide regular updates on the progress of acquisition initiatives.
• Identify data hygiene issues and recommend cleanup processes.
• Present findings to stakeholders across multiple teams.

Requirements:

• Proven experience as a Data Analyst, preferably with a focus on Salesforce (SFDC) data.
• Strong proficiency in Salesforce (SFDC) and familiarity with ZoomInfo or other contact enrichment platforms is a plus.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Proficiency in Excel and data visualization tools.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong communication skills, both written and verbal, with the ability to present complex data insights to non-technical stakeholders.
• Experience with data clean-up initiatives.

Benefits:

• Competitive salary and performance incentives.
• Opportunity to take part in a high-impact contact data project.
• Career growth opportunities within a dynamic and diverse team.
• Flexible work environment with cutting-edge tools and resources.