基本信息

国家
Polsko
城市
弗罗茨瓦夫
职位编号
43476
部门
Finance And Administration
Experience Level
ASSOCIATE
Employment Status
FULL_TIME
Workplace Type
Hybrid

描述和要求

To ensure all clients within their portfolio are followed up in a timely manner and within the trading terms of the invoices. They will need to ensure the company parameters are maintained and report all information accurately and correctly to the database. If any queries or disputes are raised that cannot be dealt with quickly and positively then the agent will report this information to relevant colleagues and departments for resolution. They will need to build a positive and productive long-term relationship with the existing client base as well as the relevant business contacts. Your focus is to maximize cash collections for the Company and ensure you provide the support across the team to enable this.

A Day in The Life Typically Includes:

Maximizing cash collections by meeting set targets for client payments.
Managing daily call lists
Ensuring customer queries are promptly passed to the query resolution team with all relevant details for quick resolution.
Maintaining flexibility in workload to cover for team members when they are out of the office.
Sending daily system-generated reminder letters and monthly statements to clients.
Handling any ad-hoc duties that arise.
Being responsible for assigned accounts and ensuring proper follow-up.

Basic Qualifications:

Excellent written and verbal communication skills in English and French; proficiency in additional languages (Italian or Spanish) is a plus.
Strong attention to detail, ensuring all unresolved matters are followed up and data is recorded accurately.
Target-driven with a focus on achieving set goals.
A firm yet patient approach, with strong objection handling skills.
Excellent interpersonal skills and the ability to build relationships with clients
Basic decision-making abilities and a proactive approach to problem-solving.

Preferred Qualifications:

Experience in credit control, preferably within a large organization.
Advanced Microsoft Office skills (Word, Excel, PowerPoint, Access) are an advantage. 

关于Infor

Infor是面向特定行业市场的企业提供商业云软件产品的全球领导者。Infor在云中构建完整的行业套件，并有效地部署将用户体验放在首位的技术，利用数据科学，并轻松集成到现有系统中。全球超过60,000家组织依靠Infor来帮助克服市场中断并实现全业务范围的数字化转型。 
更多信息请访问www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.

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