Infor

The Senior Director of Sales Enablement Programs is a strategic leader responsible for driving the effectiveness of the global ERP sales organization through world-class enablement programs. This role leads a team of enablement professionals, managing the end-to-end delivery of critical initiatives such as onboarding, Sales Kickoff (SKO), methodology adoption, and continuous learning programs.

You will partner cross-functionally to ensure all programs align with Infor’s ERP go-to-market strategy, support methodology adherence (e.g., MEDDPICC, Value Selling), and leverage AI to elevate both program development and seller productivity.

This role provides an exciting opportunity to lead and inspire a global team while driving strategic sales enablement initiatives, significantly contributing to the organisation's success.

We are seeking highly driven, collaborative individuals with expertise in ERP software enablement and program management, who are creative thought leaders with a proven track record of delivering change.

Team Leadership & Strategy

• Lead, coach, and develop a global Sales Enablement team to deliver impactful programs at scale.
• Define and evolve enablement strategy to support sales priorities, industry verticals, and ERP product focus.
• Partner closely with sales leaders, frontline managers, and operations to drive performance outcomes.

Program Design & Delivery

• Own and manage the lifecycle of core enablement programs including:
• Sales Kickoff (SKO)
• Sales onboarding
• Global certification programs
• Quarterly learning campaigns aligned to sales cycles and releases.
• Apply structured project management tools (e.g., ClickUp, MS Project) to ensure on-time, high-quality execution.

AI-Enabled Enablement & Automation

• Use AI tools (e.g., generative content, LMS personalization, enablement analytics) to:
• Accelerate content creation and localization.
• Generate tailored scenarios, playbooks, and talk tracks.
• Personalize seller learning journeys and track effectiveness.
• Educate and enable sellers to use AI within their workflow to:
• Automate CRM updates, email outreach, call summaries, and account research.
• Enhance productivity and decision-making through integrated AI tools like CoPilot, Clari, and Outreach.

Sales Methodology & Process Enablement

• Drive adoption and reinforcement of MEDDPICC and Value Selling methodologies.
• Embed sales processes into CRM workflows, learning content, and deal coaching frameworks.

Content & Learning Experience Design

• Collaborate in the development of Industry-specific content for diverse buyer personas across industries and micro-verticals.
• Create blended learning experiences including eLearning, virtual instructor-led sessions, In-person workshops and AI-curated content paths.
• Ensure content is accessible, current, and tailored for just-in-time usage.

Data-Driven Insights & Optimization

• Define KPIs for enablement success: ramp time, quota attainment, certification progress, pipeline coverage.
• Use performance data and enablement analytics to identify skill gaps, inform priorities, and optimize programs.
• Collaborate with Sales Operations and Sales Management on reporting and insights.

Cross-Functional Collaboration

• Partner with Education, Product, Marketing, Pre-Sales, Customer Success, and HR to ensure alignment and integration of learning across functions.
• Represent the voice of sales in shaping messaging, readiness, and feedback loops.

Essential Qualifications:

• Proven experience leading global sales enablement programs in a complex B2B software or ERP environment.
• Demonstrated success in building and scaling onboarding, SKO, and methodology-based enablement.
• Experience managing and mentoring global enablement teams.
• Strong program management and stakeholder engagement skills.
• Familiarity with adult learning design, LMS/LXP systems, and enablement platforms.

Preferred Qualifications:

• Experience integrating or enabling AI-based tools in learning or sales workflow

• PMP or similar project management certification.
• Experience with ERP industry or verticals such as Manufacturing, Distribution, or Public Sector.
• Familiarity with MEDDPICC or Value Selling.
• Exposure to enablement tech stack (e.g., Highspot, Showpad ) and AI tools (e.g., CoPilot, ChatGPT).
• Prior sales or sales management experience in SaaS/ERP context.