Algemene informatie

Land
Verenigde Staten
Provincie
Georgia
Stad
Alpharetta
Vacature ID:
45392
Afdeling
Information Technology
Experience Level
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Hybrid

Beschrijving & Vereisten

This Business Analyst role serves as a crucial link between technical development, QA, UAT and business stakeholders. Their primary responsibility is to analyze business processes, identify opportunities for improvement, and translate business requirements into system solutions.

A Day in The Life Typically Includes:

  • Work closely with stakeholders to elicit, analyze, validate, and document business requirements for software projects.
  • Conduct interviews, workshops, and requirement gathering sessions to understand the needs of various stakeholders.
  • Create comprehensive documentation such as business requirements documents, functional specifications, use cases, user stories, and current/future process flow diagrams.
  • Analyze and prioritize requirements, considering factors such as business value, feasibility, and impact on existing systems or processes.
  • Identify dependencies and potential risks associated with requirements.
  • Collaborate with architects, developers, and designers to design solutions that meet business needs while adhering to technical constraints.
  • Ensure that the proposed solutions align with the organization's goals and strategic objectives.

Basic Qualifications:

  • Experience as a Business Analyst and working with a customer support organization.
  • Understanding of business process management and reengineering focusing on process improvements
  • Experience in facilitating workshops and leading cross-functional teams.
  • Experience investigating, proactively researching solutions, and proposing unique options
  • Experience with ServiceNow platform (Case, Incident), Service Catalog and HR Modules as well as in application reporting tools.
  • Knowledge of agile methodologies and a user-centric approach to process design and implementation.
  • Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.

Preferred Qualifications:

  • Experience implementing AI solutions that improve business outcomes.
  • Experience in business process architecture or strategic planning roles.
  • Familiarity with configuring and maintenance of enterprise software.
  • Experience with Jira application,
  • Experience with process flow building tools (e.g. Lucidchart, Visio, or process flow builder in PowerPoint).
  • Experience leading Agile Ceremony Sessions and can act as a SCRUM Master.

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.

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