Información general

País
Filipinas
Ciudad
Remote Location
ID vacante
41883
Departamento
Information Technology
Experiencia laboral
ASSOCIATE
Employment Status
FULL_TIME
Workplace Type
Hybrid

Descripción y Requisitos

We are seeking a highly motivated and detail-oriented Development and Operations Engineer that will join our Business Solutions Delivery team. You’ll help provide operational support to our Business Solutions Delivery team that manages our enterprise applications while maintaining the backend services. You will be responsible for troubleshooting, monitoring and maintaining the backend infrastructure that supports all critical applications. You’ll work closely with the Support team to help identify and resolve all identified issues.

What You Will Need?
Basic Qualification:
• 0-3 years of DevOps experience
• Understanding of Windows Server operating system and SQL database.
• Understands IT, Development, and DevOps concepts and can utilize fundamental tools and documentation to complete basic DevOps tasks.
• Experience with Jira (Change Controls, Wiki, etc.).

What Will Put You Ahead?
Preferred Qualifications
• Experience with Microsoft System Center Orchestrator (SCORCH).
• Experience with AWS services, such as EC2, Lambda.
• Experience supporting ServiceNow and Salesforce.
• Scripting and automation using languages such as Bash, Python, or PowerShell experience.
• Understanding of Continuous Integration and Continuous Delivery (CI/CD) concepts and practices.
• Experience with networking concepts, security principles, and best practices for cloud-based architectures. 
• Experience communicating and collaborating in a cross-functional team environment.

A Day In A Life Typically Includes:
• Support Infrastructure and Operations
o Monthly: Perform Operating System (OS) updates on all production systems.
o Semiannual: Perform Pre-Production Database refresh. 

• Performance Monitoring and Health Checks
o Leverage monitoring system (SolarWinds) to identify and resolve server issues.
o PagerDuty alerts are attended to or resolved in a timely manner to avoid escalation.

• Incident Management
o Infor JIRA Change Controls and internal ticketing system incidents are responded to and updated in a timely manner to immediately resolve the issue. 
o Issues escalated by Support and Business Solutions Development teams are attended with a sense of urgency.
o Service outage is resolved within the SLA.

• Process Automation and Scripting
o Manual processes are reviewed and evaluated for potential automation.
o Automation scripts/SCORCH jobs are regularly reviewed and updated for product version compatibility.
o Collaborate with Infra, Dev and Ops team members to seek ways and opportunities for automation.

• Personal Development, Documentation, and Infrastructure Management
o Continuous knowledge improvement on related technologies by completing online courses in Tigerhall and other sources.
o Understands and embraces the Koch Principle Based Management (PBM) philosophy
o Technical skills are practiced by sharing knowledge and assisting colleagues on their issues.
o Wiki pages are being updated and new processes are documented.


Acerca de Infor

Infor es una empresa global que proporciona productos de software en la nube para todas las áreas de un negocio y para todo tipo de industria. Infor desarrolla suites integrales por industria en la nube e implementa tecnología de forma eficiente que prioriza la experiencia del usuario, aprovecha la ciencia de datos y se integra fácilmente en los sistemas existentes. Más de 60 000 empresas en todo el mundo confían en Infor para ayudarles a superar las disrupciones del mercado y lograr la transformación digital en todas las áreas de sus negocios. 
Para más información, visita www.infor.com 

Nuestros Valores

En Infor, nos esforzamos por lograr un entorno que se base en nuestra filosofía MBM™ y ocho Principios Fundamentales: Integridad, Administración y Cumplimiento, Transformación, Espíritu Empresarial basado en principios, Conocimiento, Humildad, Respeto y Autorrealización. El aumento de nuestra diversidad es importante para reflejar nuestros mercados, clientes, socios y comunidades a las que servimos ahora y en el futuro.br>

Tenemos un compromiso implacable con una cultura basada en una filosofía empresarial denominada Principle Based Management™ (PBM™). De acuerdo con estos principios, permite que florezca una sociedad libre y abierta, PBM™ prepara a las personas para innovar, mejorar y transformar mientras fomenta una organización saludable y en crecimiento que crea valor a largo plazo para sus clientes y simpatizantes y satisfacción para sus empleados.div>

Infor es un empleador que ofrece igualdad de oportunidades. Estamos comprometidos a crear un ambiente de trabajo diverso e inclusivo. Infor no discrimina a los candidatos o empleados por su sexo, raza, género, identidad, discapacidad, edad, orientación sexual, religión, origen nacional, condición de veterano o cualquier otra condición protegida por la ley.

En Infor valoramos tu privacidad por eso creamos una política que puedes leer read here.

Volver a la lista de empleo